NPSA’s communications advice for reducing the impact of an insider event, highlights the importance of regularly testing your crisis communications plans. To help do this in a safe space, NPSA behavioural scientists have worked with crisis communication specialists to develop a range of insider crisis scenarios that are inspired by real-life events. This content will be available in a range of formats to meet the needs of all organisations.
Regularly testing your crisis communications ahead of an insider event helps build collaboration and resilience. Real-time test how your team comes together. Explore communications approaches in a safe environment and give thought to how you mobilise your workforce – your most important asset – before, during and after an insider event occurs. All scenarios can be delivered in a variety of delivery formats. Scenarios include unauthorised disclosure, sabotage and physical threat (violence).
To register interest, email [email protected].

Our management team is having an internal meeting in their board room. NEW INTRO TITLE: (Typed on screen over the top of our footage. See PDF for ref) Wednesday 9.03am Just an ordinary team meeting Until… VISUAL: One of the team takes the call. Their face suddenly drops. VO: SECURITY HAS JUST ALERTED YOU… VISUAL: Cracks appear on the edges of the screen. VO: THE SENSITIVE INFORMATION THAT YOUR ORGANISATION HAS DEVELOPED…IT’S BEEN LEAKED, OR STOLEN! VISUAL: We cut in on the reactions from the team. They look horrified. FADE TO SHOW A PASSAGE OF TIME Someone hurriedly walks into the room clutching a memo for them to read. VO: I.T CONFIRM IT’S COME FROM YOUR SERVERS, SO ONE OF YOUR EMPLOYEES HAS DONE THIS. SFX: The cracks start to spread and become more noticeable. VO: THE LEAK COULD DAMAGE YOUR REPUTATION, PUBLIC CONFIDENCE, EVEN RUIN YOUR ORGANISATION VISUAL: As team members sit head in hands, oversized shattered words flash on screen: REPUTATION, CONFIDENCE FADE TO ANOTHER PASSAGE OF TIME SFX: Suddenly, their laptops all simultaneously ping loudly. VO: IT’S NOW ALL OVER A NEWS OUTLET. VISUAL: The cracks on screen immediately deepen and splinter into more cracks. VO: THE BOARD IS ASKING QUESTIONS. EVERY SECOND COUNTS. WHAT’S THE RIGHT RESPONSE? We hold on our team looking out of their depth. Clearly no one has a defined action plan. VO: SHOULD AN INSIDER EVENT HIT YOUR ORGANISATION, WILL YOU BE READY? COACH: (to the group) WELL DONE! REHEARSING BUILDS UP YOUR ‘MUSCLE MEMORY’ AND GETS YOU INSIDER RISK READY. VO: YOU’VE BEEN WATCHING AN INSIDER CRISIS SIMULATION. VO: PROVIDED BY THE NATIONAL PROTECTIVE SECURITY AUTHORITY, THESE WORKSHOPS HELP PREPARE AND PROTECT ORGANISATIONS LIKE YOURS FROM THE THREAT OF INSIDER EVENTS. As our VO continues, we animate some of the key benefits on the screen. VISUAL & VO: VO: YOU CAN SELECT THE SCENARIO THAT BEST SUITS YOUR ORGANISATION. CHOOSE FROM 3 TYPES OF INSIDER EVENT. VISUAL: Big words displaying the different scenarios flash on screen: Unauthorised Disclosure Sabotage Physical Threat VO: IF YOU HAVE PEOPLE WORKING FOR YOU, YOU HAVE INSIDER RISK. VO: SO, THE MORE PREPARED YOU ARE, THE LESS IMPACT WILL BE CAUSED. VO: TO BE INSIDER RISK READY, VISIT NPSA.GOV.UK/INSIDER-RISK VISUAL: npsa.gov.uk/insider-risk
SFX: Someone’s phone rings.
Someone steps into frame. They clap their hands to immediately break the tension and begin to address the group.
It is the session coach and this is an Insider Crisis Simulation workshop. Our team are sitting back looking relaxed and ready to learn more.
VO: THESE EVENTS ARE SERIOUS WITH CASES RISING SIGNIFICANTLY, AT HUGE COST TO ORGANISATIONS.
VISUAL: NPSA animated logo / BE INSIDER RISK READY lockup
Experience the high-pressured nature of an insider event firsthand to test your readiness. You will imagine that you’re in charge of a fictional company when an insider event strikes. Find all the materials you need to role play your way through this crisis simulation and apply the learnings back to your team. These free-to-use resources will help everybody get insider risk-ready. Each pack includes a crisis plotline, facilitator notes and a series of materials to prompt action, discussion and reappraisal. Designed to build collaboration, NPSA is helping everybody get more insider risk-ready.
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Real-Time Responses |
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Just like the Do It Yourself option, you are tasked with managing an insider event as it breaks in a fictional organisation. Learn from industry peers at this ticketed event where you’re tasked with managing an insider event as if it were real. Expert facilitators will lead you through a range of situational developments and you will need to respond in real time to internal and external stimulus. Can you get ahead of the crisis? Do your messages reassure and engage critical audiences? Reflect on what your organisation would do differently?
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Bring an insider event inside your organisation. This half-day workshop, is as per Industry Team but with some notable personalisation. Designed entirely for your leaders, the simulation is customised exclusively for your organisation and the vulnerabilities you wish to test. This not only helps you pressure test your team but also its processes. In the course of this 4-hour workshop, feel how an insider event could impact you in real time. How do you fare? How would you prevent, manage and recover differently next time?
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2 Join an Industry Team |
3 Customisable |
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