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Control Rooms

A well-run control room can provide the fundamental principles of Deter, Detect and Delay

Last Updated 26 February 2023


Security Control Rooms (SCRs) form the hub of a site's security, continuously receiving information from a range of security staff and systems. Whether designing a new control room from scratch or looking to improve an existing control room, consideration should be given to the following items:

  • people
  • physical design
  • implementation
  • systems
  • policies
  • resilience
  • response


The guidance contained on this page links the fundamental principles of Deter, Detect and Delay and how these can be provided by a well-run control room.

Control Room guidance

For overarching guidance on control room design, from concept to implementation, consideration of human factors and policies see NPSA control room guidance.

security control room

For information on the principles of the design and running of CCTV control rooms from a people perspective see Human factors in CCTV control rooms.

Further information

Further information is set out in

This document gives guidance on the above and should be read in conjunction with other NPSA guidance documents covering the individual technology types which feed an SCR such as Automatic Access Control Systems, Perimeter Intruder Detection Systems, Intruder Detection Systems or CCTV. 

control room infographic
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