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Know What To Do

If you are in immediate danger, concerned about threatening or abusive behaviour or suspicious activity: know what to do, who to call and what information to provide

Last Updated 15 April 2024

High-risk individuals may be targeted online and in-person. In both virtual and physical environments, incidents can escalate from mildly concerning to very serious.

Unless action is taken, these incidents can have far-reaching consequences, causing harm, damage, or even loss of life. It is important to recognise the potential for escalation and to take practical steps to deal with incidents. 

The following sections outline the actions you can take if you are subjected to:

  1. Online incidents including, abuse, harassment, intimidation, threatening or malicious communications and unlawful access of your information.   
  2. In-person incidents including, stalking and surveillance, threats, abuse, intimidation, damage to property and assault.

Online incidents

Guidance Take action to prevent, document and report online abuse.
Guidance Protect your information and know what to do if you are a victim.

In-person incidents

Guidance Keep yourself safe and know what to do.
Guidance Take appropriate steps to protect yourself.
Guidance High-risk individuals may be approached by people experiencing distress, frustration, anger, or exhibiting threatening behaviour. These encounters can take place, face-to-face, online or over the phone
Guidance Act quickly in an emergency.

Emergency and post-incident

Guidance Know how to raise the alarm and call for help.
Guidance Deal with injuries if it’s safe to do so.
Guidance Preserve evidence and review your security.
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